The eWATER solution
to the Global Water Crisis

Our mission

The eWATERservices mission is to deliver affordable, clean water to millions of low-income African households 24/7.

We finance, design, install, digitally monitor and operate the entire water system to guarantee robust delivery. We foster strong relationships with local government and water authorities from the community to national level. Our live dashboard is public and shared with all government authorities and national regulators to ensure complete trust and transparency.

In rural Africa, no other organisation can match this level of service, control, reliability, and long-term impact.

SEE OUR LIVE DASHBOARD

The problem

8/10 people in rural Sub-Saharan Africa have a mobile phone.

Yet only 2/10 have access to clean water.

$10 billion is spent on water supply infrastructure in Sub-Saharan Africa each year.

Yet 40% of rural systems break down within 2 years, and never get repaired.

What is the global water crisis?

Why are there more people without clean water in Africa today than 20 years ago?

In rural Africa, a working tap transforms everything. It means children stay healthy, girls can go to school, businesses can grow, and families can build their futures. Yet in too many villages, the taps have run dry because they weren’t built to last.

The inconvenient truth is that in many villages in Africa you can find a broken water system that’s been paid for by charities, aid organisations or governments without the commitment or resources to keep them running. In many ways, installing water infrastructure in Africa is actually the easy bit; running it sustainably for the long term is an entirely different matter. Water Systems need frequent maintenance and repairs which costs money, requires skilled expertise and constant monitoring.

Handing over a brand new water system to a village water committee or an underfunded local council or water utility often leads to failure. These systems cost on average $15,000 a year to maintain, and without this continued investment the system eventually breaks down. This is a reality that’s usually not advertised by other organisations and is one of the reasons why 500 million people in Sub-Saharan Africa still can’t access clean water despite billions of dollars spent on water infrastructure.

Millions of women and girls across Africa face a daily struggle to fetch clean water. They can spend countless hours collecting contaminated water from sources like rivers and open wells. To make this safe to drink, they cut down trees for fuel to boil it. This time-consuming process depletes the environment and can prevent them from having a job or going to school.

Despite increasing access to technologies such as mobile phones and electricity, the lack of sustainable water services in Africa acts as a major impediment to the continent’s overall health, productivity, and progress.

Not “just” another water provider.

Many aid organisations provide “instant access” to water but unintentionally leave behind frustrated communities and systems destined to fail: Here’s why….

1

Water infrastructure often gets installed by foreign contractors who then move on to the next project with their skills (and pay packet). eWATER systems are installed by trained, local engineers who are invested in improving access to water for as many people as possible.

2

When water is freely available, taps can be left running – wasting huge amounts of water. eWATERtaps only run for as long as they have a tag pressed against them, controlling the amount of water that’s dispensed.

3

Systems are “handed over” to village committees who lack the skills and know-how to fix issues. eWATER employs and trains local technicians who are trained to use and monitor our systems – fixing issues as soon as they arise.

4

Systems are installed with a lot of fanfare, photo opps and feel-good vibes but with no credible plan of how to maintain them… eWATER’s whole ethos is geared towards the long-term viability of its water systems.

5

Water is often supplied free, but when the taps break down and there’s no money to fix it, affected communities are often forced to go back to contaminated or unreliable water sources. eWATER charges customers a minimal amount to cover the costs of maintaining the system. Our customers spend around $5 per person per year for all their clean water access. To put this into perspective, people pay on average $100 per year for kerosene and $30 for mobile phones per year.

6

Water access is seen as a short-term, often paternalistic aid project… eWATER offers a professional service model that treats customers with dignity and delivers lasting, measurable impact.

One accountable
organisation

Governments, donors and our customers trust eWATER because we take on the responsibility for everything: finance, design, installation and monitoring of the entire water system for the long term. There’s no one else to blame when things go wrong. Running water systems in rural Africa is hard. eWATER’s accountable, end-to-end approach is unmatched.

Intelligent Design

We’ve engineered a complete technical ecosystem with custom prepaid water meter technology that ensures transparency and efficiency, unique scoping and design software, consumer registration apps and AI tools that track every litre of water dispensed and every dollar paid. With 24/7 system monitoring, predictive maintenance and machine learning to deliver clean water 365 days a year for a minimum of 15 years, to customers who trust eWATER to deliver a world class service.

Recruiting and Developing Exceptional Local Teams

Building professional local capacity, with performance-based incentives and continuous training is integral to success. We work hard to hire the best engineers, technicians, project managers and customer engagement leads in each country. They have deep community understanding, appreciate the cultural context, facilitate rapid response and become the civic transformation teams.

Smart Finance

Our customers spend around $5 per person per year for all their clean water access. Mobile money integration and individual digital wallets make customer payments simple and accessible to ensure ⁠community-level financial empowerment. Tracking real time water use and revenue generated from each customer reassures national regulators and supporters.

Why eWATER really works?

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Live Dashboard
VISIT DASHBOARD
Live
  • 1,397,850,833

    Total Litres

  • 318,473

    Total People Served

eWATER
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